Tenant Services

While Miss Confidential works extensively with landlords and property professionals, we also provide supportive, confidential services for tenants who may be facing unfair treatment, disputes, or safety concerns.

Our goal is to ensure that tenants are protected, informed, and empowered when dealing with housing-related issues.

Purpose of Tenant Services

To protect tenant rights
To promote safe living conditions
To assist in resolving disputes
To reduce vulnerability
To empower informed action
To provide insight into potential barriers preventing a successful tenancy application
To provide potential tenants with an evidence based report in support of their rental application

How We Support Tenants

Investigate safety concerns such as hostile neighbours, suspicious activity or property neglect - empowering the tenants to take action with credible evidence
Provide tenants with factual documentation to support deposit disputes, repair claims or tenancy disagreements in formal proceedings
Support tenants who may be at a higher risk (share house, private rental market or unfamiliar environments) by investigating landlords or co-tenants
Give tenants the confidence and clarity to address housing issues responsibly and legally, using objective findings
Conduct pre-application checks on individuals who have been unsuccessful in previous rental applications, showcasing areas of strength and barriers
Provide an evidence based certificate to rental applicants (Agents can verify the authenticity of the applicants details and report content with us)

Who Uses This Service?

Current tenants seeking evidentiary support in their current rental property
Proactive individuals who would like to conduct a pre-tenancy check (highlight strengths & identify barriers)
Individuals with private rental market concerns (scammers, is the property real?, etc)

At Miss Confidential, our goal is to support tenants with discretion and integrity.